Stampede Lacrosse is a nonprofit leadership development organization that uses lacrosse to develop leaders and build a continuous pathway from youth participation to community impact. We work hard to treat families, participants, and supporters fairly while protecting the stability needed for long‑term impact.

 

This Refund Policy explains how we handle donations and program fees.

 

1. Donations

 

Donations fuel our leadership, mentorship, and access work. In general, donations are non‑refundable once processed.

 

We may consider refunds in limited situations such as:

 

Duplicate donations.

 

Obvious processing errors.

 

Unauthorized transactions (e.g., fraud).

 

If you believe an error occurred, contact us within 30 days with your name, date, amount, and proof of payment. We review each request individually.

 

2. Program, Clinic, and Event Fees

 

We design our programs to be structured and reliable for families and participants. Our standard refund approach balances flexibility with planning needs:

 

30 days or more before the start date

 

Full refund of program fees, or full credit toward a future Stampede program.

 

15 to 29 days before the start date

 

50% refund of program fees, or full credit toward a future program.

 

Fewer than 15 days before the start date

 

No guaranteed refund. We may offer partial refunds or credits at our discretion, especially in cases of documented illness, injury, or hardship.

 

Specific programs may publish more detailed terms which, if clearly stated, will govern for that program.

 

3. Medical, Injury, and Hardship

 

Stampede recognizes that life circumstances can change.

 

Medical or injury‑related withdrawals

 

If a participant cannot begin or continue in a program due to injury, illness, or concussion, we may provide a pro‑rated credit based on the remaining portion of the program, upon receipt of documentation from a licensed healthcare provider.

 

We follow a safety‑first approach; where necessary, we may remove a participant from play pending medical clearance.

 

Hardship withdrawals

 

If you need to withdraw due to significant hardship (e.g., job loss, family emergency, relocation), you may submit a written request explaining the situation. We will review these requests thoughtfully and may offer partial refunds or credits at our discretion.

 

4. Cancellations by Stampede

 

If Stampede cancels a program, clinic, or event:

 

We will offer a full refund of fees paid, or

 

You may choose to apply your payment as a credit toward a future program.

 

If a cancellation or major disruption is caused by events beyond our control (e.g., severe weather, public health actions, facility closures), we will make reasonable efforts to:

 

Reschedule or offer an alternative format, or

 

Provide credits or refunds consistent with this Policy and our Terms of Service.

 

5. Equipment Fees or Deposits

 

If we collect separate equipment fees or deposits (e.g., for loaned gear):

 

Deposits may be refundable when equipment is returned in acceptable condition by the agreed time.

 

Damaged, lost, or unreturned equipment may result in forfeiture of deposits or additional charges to cover replacement.

 

Details will be provided in specific program or equipment agreements where applicable.

 

6. How to Request a Refund or Credit

 

To request a refund or credit, contact:

 

Stampede Lacrosse

Attn: Refunds

Email: help@stampedelacrosse.org

 

Include:

 

Your name and contact information.

 

Program or event name (if applicable).

 

Date and amount of payment.

 

Reason for your request and any supporting documents (e.g., doctor’s note).

 

Approved refunds are usually processed to the original payment method. Timing may vary based on your bank or card issuer.

[Last updated: January 25, 2026]